This policy explains how Nanobebe handles information submitted through the website, including contact forms, newsletter fields and product inquiry tools. We collect only the information needed to respond, improve service and support responsible baby feeding product education.
When you contact us, we may collect your name, email address, phone number, company, country, product interest and message. If you subscribe to updates, we collect the email address provided. Technical data such as browser type, pages visited and basic analytics may be collected to improve site performance.
We use submitted information to answer product questions, provide safety or care guidance, support retail inquiries, improve content and send updates when requested. We do not ask visitors to submit unnecessary sensitive information. If a message includes details about a child feeding routine, we use that context only to respond to the inquiry.
Information may be shared with trusted service providers or internal teams who help operate the website, process inquiries or deliver email communications. We do not sell personal information. We retain information only for as long as reasonably needed for the purpose collected, legal obligations and customer service records.
You may request correction or deletion of personal information by contacting the Nanobebe care team. You may unsubscribe from marketing emails through the link in the message or by sending a request. Some operational messages may still be sent when they relate to an active inquiry.
The website is intended for adults, caregivers and business contacts. It is not designed to collect personal information from children. If you believe a child has submitted personal information, please contact us so it can be reviewed and removed where appropriate.
For privacy questions, email [email protected] or use the contact page. Include the email address connected to the request so our team can locate the record efficiently.